Contact information

0435 315 548
0435 315 548
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P.O.Box 9364
Port Macquarie
2444 Get vCard

Returns policy

Repair warranty

Our repairs carry a limited 3 month warranty, In the unlikely event your styler becomes faulty within the warranty period please send the styler back with a copy your repair Ref No. and a covering letter stating current fault (we are not liable for your costs to return the unit to us). We will assess the problem and If it is related to the initial repair, we will carry out a further repair free of charge and return at no cost. If the styler has further problems not related to original repair or parts not replaced in previous repair we will contact you and let you make a decision with regards to the cost. We will attempt a re-repair on your unit up to 2 times after the initial repair. If after this, the styler is still faulty we will issue a refund. We will need to see the styler and make sure its faulty prior to issuing a refund.

To clarify: If you send a styler to us under the repair warranty, the cost of the postage to send the styler to us will be covered by you, however we will return the styler to you free of charge if a problem is found. If the problem is not related to the original fault or no fault is found, return postage charges will apply.

This warranty does not apply to and no responsibility is accepted for goods which have suffered or been subjected to undue wear and tear accident mis-use improper application, modification, neglect or overloading and in no circumstances shall the Company be liable for loss or damage of any kind indirectly or directly caused by or arising from goods supplied or for any accident or injury to personnel or damage to property howsoever arising from or in the course of using such goods.